Your Privacy Matters
At VIWA CARE, we are committed to ensuring the protection, confidentiality, and security of your personal health information. We comply with all relevant data protection laws, including the Health Insurance Portability and Accountability Act (HIPAA) and the General Data Protection Regulation (GDPR).
How We Protect Your Data
- Encryption: All patient information transmitted through our website and telemedicine platforms is encrypted using secure protocols (SSL/TLS).
- Access Controls: Only authorized staff have access to patient data, and all access is tracked and logged.
- Data Storage: Patient data is stored securely within compliant systems that meet or exceed industry security standards.
- Regular Audits: Our systems and procedures are subject to regular security audits to ensure ongoing compliance.
Your Rights as a Patient
- Access: You have the right to access your personal medical records at any time.
- Correction: You may request corrections to your health information.
- Consent: Your data will never be shared with third parties without your explicit consent, except as required by law or for treatment purposes.
- Deletion: Under GDPR, you can request deletion of your personal data where applicable.
How We Use Your Data
- To provide medical consultations and treatment
- For appointment scheduling and reminders
- For billing and payment processing
- To improve our services and patient experience
Our Responsibilities
We adhere to HIPAA and GDPR requirements, including:
- Safeguarding your identifiable health information
- Notifying you in the event of a data breach
- Training all staff in privacy and data protection
How to Contact Us
For questions or concerns regarding our privacy practices, please contact our Data Protection Officer:
Email: viwacareindia@gmail.com
Phone: +917798331443
Mail: Dr. Snehal’s Clinic, Survey No 101, Siddhivinayak Nagar, Khandoba Mal, Charholi Bk Pune 412105